Often, I hear people say to one another: “Yes, I understand.” This phrase can be heard in private as well as in business conversations and every time I ask myself if people reflect about what they just said. From a neurological perspective, to understand something means to match that with what is already known by a human being. If you tell me that something has happened because the earth moves around the sun, I’ll accept that
Today, I had a quite strange and unpleasant discussion. It was about business strategy and sales, and the both of us differed quite clearly in our views on how to ‘do it right’. I wasn’t in the best mood, and from my perspective, the other guy behaved in an egoistic, slightly arrogant and selfish manner. He used typical killer terms, such as “totally clear” or “as I’ve always been saying” to underline his
I hear gossip about colleagues everyday — in the subway, during lunch, etc. . I don’t really listen to people chitchatting but interestingly those people around me seem to always be the ones being in the right to complain about others. Until today I have never overheard a conversation in which somebody told her peer that she herself was unfair, illoyal or focusing on her individual success instead of the team’s. Isn’t that funny? It